The FCC’s Emergency Broadband Benefit program is a government program that reduces an eligible household’s broadband internet service bill. Discounts are temporary credits limited to one per household and vary based on customer location and qualifying service. An application ID from the National Verifier must be provided to Kinetic by Windstream to receive a discount. To be eligible, customers must meet one of the following criteria, as established by the FCC: qualify for the Lifeline program; receive benefits under the free and reduced-price school meal program; received a Federal Pell Grant during the current award year; experienced substantial loss of income since February 29, 2020 or if your household had a total income below $99,000 for single filers and $198,000 for joint filers during the year of 2020. Kinetic by Windstream is not responsible for program qualification decisions and cannot make any guarantees of eligibility, qualification for a certain credit amount or length of time the credit will be available to be applied to your monthly bill. Credits may be applied toward monthly internet services, modem equipment fees, and a connected device, such as a laptop, computer, or tablet, only and customers will be responsible for payment of any one-time or monthly charges not covered by the credits. If participating in the connected device discount, the tablet provided by Kinetic by Windstream is nonrefundable and nonreturnable. Kinetic by Windstream will honor Emergency Broadband Benefit credits until funds are exhausted or for up to six (6) months after the Health and Human Services (HHS) Secretary declares the end of the COVID-19 Health emergency, whichever occurs first. Emergency Broadband Benefit credits may be used with a provider of your choosing, such as for Kinetic by Windstream, and may be moved to another provider at any time. Once credits are no longer available, you will be subject to Kinetic by Windstream’s then-current rates and terms and conditions. For more information about the Emergency Broadband Benefit program, including whether you may qualify for the program, visit Windstream.com/Covid-Relief. © 2021 Windstream Intellectual Property Services, LLC. All rights reserved. Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC.