The Affordable Connectivity Program With Windstream
Get up to $30 off your monthly internet bill when you qualify for the federal Affordable Connectivity Program.
What is the Affordable Connectivity Program?
The federal Affordable Connectivity Program is an FCC benefit that helps eligible households stay connected by paying for up to $30 of their monthly internet bill.
Am I Eligible for the Affordable Connectivity Program?
You may be eligible for the ACP benefit if you meet one of the criteria below.
Your household income is at or below 200% of the federal poverty guidelines.
A member of your household participates in one or more qualifying federal assistance programs (e.g. SNAP, Medicaid, WIC).
A member of your household received a Federal Pell Grant during the current award year.
A member of your household participates in a qualifying assistance program on Qualifying Tribal Lands (e.g. Bureau of Indian Affairs General Assistance, Tribal TANF).
To learn more, visit the Affordable Connectivity Program page at the Federal Communications Commission.
Frequently Asked Questions
Does Windstream offer the ACP discount?
Yes, eligible customers can apply the ACP benefit to their monthly internet plan.
What services does the ACP discount apply to?
For qualifying customers, the ACP discount can be applied to any Windstream home internet service.
Can my ACP benefit be transferred between service providers?
Yes, you can transfer your ACP benefit when switching to Kinetic by Windstream Internet service.
How do I know if I am eligible for the ACP discount?
You may be eligible for the ACP discount if one of the following applies to you or a member of your household.
Your household income is at or below 200% of the federal poverty guidelines.
You participate in one or more qualifying federal assistance programs (e.g. SNAP, Medicaid, WIC).
You’ve received a Federal Pell Grant during the current award year.
You participate in a qualifying assistance program on Qualifying Tribal Lands (e.g. Bureau of Indian Affairs General Assistance, Tribal TANF).
For more information, visit the federal ACP website.
Is the ACP different from the EBB?
Yes, the ACP replaced the Emergency Broadband Benefit (EBB) as a permanent federal benefit.
Can multiple people in one household receive the ACP benefit?
No, the ACP benefit can only apply to one member per household.
Are current customers able to receive the ACP discount?
Yes, absolutely. If you qualify for the ACP benefit, you can apply the discount to your current Kinetic Internet service.
Can I transfer my ACP benefit to another person?
Your ACP benefit cannot be transferred to another person. Eligible customers will have to apply for their own ACP benefit via the FCC ACP website.
How long does it take for the ACP discount to reflect on my account?
Once your ACP application has been approved by the FCC, your discount should be applied to your next monthly internet bill.