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Must be a new Internet customer who has not received Kinetic Internet service within the past 30 days. Must subscribe to select plans to qualify. After 3 months, the promotional Kinetic Internet, standard speed upgrade, and modem rates apply. After 12 months, the standard Kinetic Internet rate applies. Taxes, fees and surcharges are extra and not included in introductory or standard rate. If service(s) are cancelled within the first six (6) months after installation, your bill credits will be reversed, and you will be charged for the services. Additional restrictions may apply.
No data caps. Surf and stream worry free all week long.
No early termination fees or year-long contracts. Cancel anytime.
No risks. Love it for 30 days or get your money back.
The equipment you need to power your new Windstream services depends largely on what you get. Windstream allows you to rent any routers, DSL routers, or cable modems needed for your internet service for just $9.99/month.
You can also use your own as long as it’s compatible with our plan, but we recommend leasing Windstream equipment so tech support can walk you through each step.
For more information regarding your internet router or modem, check out our internet support page here.
Manage every aspect of your in-home Wi-Fi: change your name and password, manage which devices connect to your network, and reboot your Gateway.
Rely on Kinetic Secure to protect your home: set parental controls and time limits, pause access to your network, and manage device profiles.
Eliminate dead spots in your home with the Kinetic Wi-Fi Extender. Pair with the Kinetic Gateway to get a consistent, extended internet connection in every room.
The cost of Windstream Kinetic Internet plans vary by area. Call 1-855-947-6145 to inquire about specific services and prices.
Absolutely. Windstream has a wide range of services from fiber-optic to DSL and Dial-Up.
Enter your zip code here or call 1-855-947-6145 to check Windstream available in your area.
Windstream Internet does not require a phone line. However, you can get a home phone for as low as $20/month when you bundle with Kinetic Internet.
Windstream internet speeds vary based on what’s available in your area, but can go as fast as one GIG (or 1,000 Mbps).
Bandwidth throttling is when a service provider intentionally slows your internet speed if you’re close to your data limit. Windstream does not cap or slow internet speeds, so you can surf and stream worry-free with unlimited data and no overage charges.
The FCC’s Emergency Broadband Benefit program is a government program that reduces an eligible household’s broadband internet service bill. Discounts are temporary credits limited to one per household and vary based on customer location and qualifying service. An application ID from the National Verifier must be provided to Kinetic by Windstream to receive a discount. To be eligible, customers must meet one of the following criteria, as established by the FCC: qualify for the Lifeline program; receive benefits under the free and reduced-price school meal program; received a Federal Pell Grant during the current award year; experienced substantial loss of income since February 29, 2020 or if your household had a total income below $99,000 for single filers and $198,000 for joint filers during the year of 2020. Kinetic by Windstream is not responsible for program qualification decisions and cannot make any guarantees of eligibility, qualification for a certain credit amount or length of time the credit will be available to be applied to your monthly bill. Credits may be applied toward monthly internet services, modem equipment fees, and a connected device, such as a laptop, computer, or tablet, only and customers will be responsible for payment of any one-time or monthly charges not covered by the credits. If participating in the connected device discount, the tablet provided by Kinetic by Windstream is nonrefundable and nonreturnable. Kinetic by Windstream will honor Emergency Broadband Benefit credits until funds are exhausted or for up to six (6) months after the Health and Human Services (HHS) Secretary declares the end of the COVID-19 Health emergency, whichever occurs first. Emergency Broadband Benefit credits may be used with a provider of your choosing, such as for Kinetic by Windstream, and may be moved to another provider at any time. Once credits are no longer available, you will be subject to Kinetic by Windstream’s then-current rates and terms and conditions. For more information about the Emergency Broadband Benefit program, including whether you may qualify for the program, visit Windstream.com/Covid-Relief. © 2021 Windstream Intellectual Property Services, LLC. All rights reserved. Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC.