Your Guide to Moving with Windstream Internet

Whether you’re moving to the other side of town or across the country, relocating your internet, phone, and TV services can feel like an added hassle. Now that nearly a quarter of Americans work remotely, it’s vital to have dependable tech with a quick set-up time once you step foot into your new home or office.

From moving to your first solo spot to relocating an entire office building of employees, Windstream has the moving tips to get you back online and taking calls in no time.

Residential Internet

How to Transfer Windstream Services to a New Home Address

Before moving day, you’ll want to complete the following tasks:

1. Verify your internet provider is available at your new address. If your same provider is unavailable, research local internet providers and ask for new client promotions.
2. Check your plan’s contract terms. If your move is short-term, a provider like Windstream with no annual contract required is as flexible as you need. 
3. Schedule internet activation at your new location before your moving day, so you’ll be internet-ready upon arrival.
4. Use labeled boxes to pack up equipment, including any routers, modems, phones, and cords for easy access.
5. Verify that your online security features are up-to-date, such as virus protection and password management tools.

After the technician completes your set up, be sure to check that your phone line can make calls, your TV comes through clearly, and your internet speed is sufficient for your daily tasks, so any issues can be addressed. 

If you use the same internet provider, you can likely use the same router, modem, and cords for your new location. That said, it’s always wise to double-check with your provider that your tech is still suitable for your plan and location.

How to Transfer Windstream Services to a New Home Address

Before moving day, you’ll want to complete the following tasks:

1. Verify your internet provider is available at your new address. If your same provider is unavailable, research local internet providers and ask for new client promotions.
2. Check your plan’s contract terms. If your move is short-term, a provider like Windstream with no annual contract required is as flexible as you need. 
3. Schedule internet activation at your new location before your moving day, so you’ll be internet-ready upon arrival.
4. Use labeled boxes to pack up equipment, including any routers, modems, phones, and cords for easy access.
5. Verify that your online security features are up-to-date, such as virus protection and password management tools.

After the technician completes your set up, be sure to check that your phone line can make calls, your TV comes through clearly, and your internet speed is sufficient for your daily tasks, so any issues can be addressed. 

If you use the same internet provider, you can likely use the same router, modem, and cords for your new location. That said, it’s always wise to double-check with your provider that your tech is still suitable for your plan and location.

How to Take Kinetic Windstream Services With You

If you’re a current Windstream customer and you’ve verified your new location’s availability, you can rest easy. Simply call Windstream customer service to request a service transfer, and our technicians will have you back online in no time. 

Windstream Business Internet

How to Transfer Windstream Services to a New Business Address

Whether you’re a new or existing Windstream customer, here are a few tips to consider before transferring your business internet to a new location. 

• Schedule your activation ahead of time on a less busy day for your business. This can help ensure there is as little disruption as possible. 
• Consider installing a range extender so all employees have access to high-speed internet even if you’re upgrading to a larger office space. 
• Think about upgrading your current package to include Wireless Internet Backup, Kinetic Secure, or OfficeSuite UC® so you never miss a deadline.

Bundle for a Better Deal

A change in your physical location may alter what you need from your internet service provider—and Windstream is here to help. Business and residential customers alike can get more bang for their buck by adding phone or TV services to their existing internet plan. Before you sign an agreement, make sure you choose all the add-ons that will best suit the tech needs at your new spot.

In addition to standard internet, phone, and TV services, many internet providers also offer security and safety features you can add to your plan, so it’s worth checking for promotions when you call to transfer or initiate your service.

Schedule Your Activation Today

Simply call a Windstream agent at 1-833-595-2005 to schedule your internet service activation at a new location.

Or, to find bundled plans in your area, enter your zip code on our availability page.